Stories shape us, but they are powerless if they are not heard. From patients to plumbers, I’ve worked on design solutions for diverse groups of people by understanding their stories. I believe everyone has an important story to tell and everyone deserves great design.
I also understand that great design requires great strategy. With a background in project management and a business education, I know the importance of reaching business objectives. As a UX designer, I work to bridge the gap between these objectives and customer happiness.
Looking for a goal-oriented customer advocate? Shoot me an email at raymond0024@gmail.com.
Featured Work
MyNM App Redesign
I overhauled the design of Northwestern Medicine’s patient portal mobile app.
Comprehensive Stroke Center
I redesigned the web pages for Northwestern Medicine’s Comprehensive Stroke center.
Virtual Assistant Voice Guidelines
I developed the voice guidelines for Northwestern Medicine’s proprietary chatbot and future virtual assistants.